Helping heart centered entrepreneurs thrive in life and business. Be yourself and change the world!
about Joanna
- Joanna Scaparotti
- Beverly, MA, United States
- Joanna's passion is creating mindful entrepreneurship and soul-centered authentic businesses in the wellness industry that seamlessly integrate values such as abundance, service and wellness with the freedom of flexible lifestyles and the benefits of creative community collaboration.
Saturday, January 23, 2010
Friday, January 15, 2010
Six Steps Every Practitioner Needs to Take
1. Make a Decision
- Make a commitment to doing what it takes to make success happen.Have faith in yourself and in your success.
- Learn as much as possible about the business stuff that's going to help you transform your practice so it's profitable.
- Talk to everyone you know about your intention.
2. Make Space to Grow your Practice
- Think of your practice as if it were a garden.
- Designate a peaceful, uncluttered space to work with clients.
- Set aside time in your schedule to work on growing your practice.
- Set aside time in your schedule to work in your practice with clients.
- Show up for every shift.
3. Identify your Talents, Skills and Gifts
- Clients come because they want to spend time with you.
- Find the authentic, heart-centered answer to "What do you do?"
- Meditate & reflect on what you do that's special.
- Ask for input from friends, colleagues and favorite clients.If you get stuck figuring this stuff out, my workbook Clearing your Path for Success can show you how to access your inner voice, discover your calling and get past whatever is holding you back.
4. Figure Out your Niche
- It's your job to do what you do best and to do it for the people whose needs and problems are resolved through your best work.
- Hone in on the type of person who will resonate with what you do best. This is your ideal client.
- Develop heart centered marketing materials that help your ideal clients understand how you can help them resolve their problems or needs in a way that resonates in their hearts.
5. Use Results Oriented Services
- Give up the cycle of despair of always needing to find a new client with a little pre-planning.
- Design your services in terms of a program or package that helps your ideal clients reach their goals.
- Offer your clients a next step once they complete a program or package.
6. Build on your Priorities
- In order to be successful and profitable, your practice needs to be sustainable.
- Build your practice around what you need to be healthy and happy.
- Know the value of your time and set your rates accordingly.
Your Transformational Homework this week:
The toughest steps are 3 & 4. This exercise is designed to help you get started with these two steps. Reflect, meditate and explore the following questions in your journal. Be open to any insight that comes, and keep an open mind.
- What's your calling?
- What do you love to do with clients and do best?
- What are you able to help clients achieve when you are together?
- What problem or need are you resolving with what you do best?
- What kind of people will benefit greatly from what you do best?
- Who do you feel passionate about working with?
PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, Six Months to a Profitable Practice may be for you. Start off 2010 with all the keys you need for your practice to thrive!
Joanna Scaparotti helps wellness professionals thrive in life and business. She can be reached at www.joannascaparotti.com. Be yourself and change the world!
Friday, January 8, 2010
Yes, you absolutely love helping other people feel better, but the truth is that your own well-being and the freedom and flexibility of your time is an underlying factor in becoming a holistic health or wellness practitioner.
We all have our own journey or story about how we got here, and it's usually based on a personal struggle with health or the struggle of a loved one.
You completely understand the importance of a healthy lifestyle that includes the activities, relaxation, supplements, food choices, exercise, meditation, time with loved ones etc... that you teach your clients. And the truth is that you choose the difficult and scary path of being or becoming a self-employed holistic health or wellness practitioner because having a healthy lifestyle is non-negotiable for you. (Oh sure, some of us also prefer to be the boss, but for most of us- if a reliable job doing what we love to do that allows us to maintain our healthy lifestyles fell into our laps, we'd take it.)
So, you may be wondering, where is she going with this?
In order for your practice to be successful and profitable, it needs to be sustainable. What I mean is that it needs to be at a pace that works for you, and it needs to bring in the income you need to live comfortably.
I bring this up because of my personal experience with having an unsustainable practice. When I launched my Reiki practice full-time, it grew quickly. Within a matter of months, my three days a week at the acupuncture office were packed full of clients. One after the other, all day long. I didn't take breaks or even pause to eat, and I certainly didn't have time to stretch, meditate or even check in with myself in between clients.
This wasn't working for me, but I was too busy to see it at the time. The compounded result of a structural imbalance in my pelvis and those long days of giving one bodywork session after another without breaks and ignoring the pain signals from my body resulted in an excruciatingly painful condition. A condition that left me unable to give Reiki sessions regularly for over 12 months. It was definitely a lesson learned the hard way, and I'd like to spare you the agony if I can.
So it's incredibly important, even non-negotiable, for you to build your practice around what you need to be healthy and happy. This means scheduling your clients around your priorities - whether that means you have time to stretch and ice your back between sessions or leave the office early enough to care for a loved one or whatever it is that you need to be healthy, happy, doing your best work and a being cheerful role model for your clients.
In fact, clients love that. Clients love when you are happy, well and embody all the healthy qualities that they wish they had in their lives. It's attractive, and it will motivate them to come back.
There is one last thing I want to mention about sustainability, and this has to do with knowing the value of your time and setting your rates accordingly. While it's tempting to look at what other practitioners are charging for their sessions or to try to figure out what the "market" will bear, it's more important to base your rates on what is going to be sustainable for you.
If you know that your ideal schedule for a happy, healthy you is 6 sessions per week, then your rates need to reflect how much income you need from those 6 sessions. (And perhaps some creative thinking about all the little extras that add value to a session with you that keeps clients coming back even though your rates are a little bit higher is in order.) Or perhaps affordable treatments are incredibly important to you, and you have the capability to give 20 sessions a week, so you can set your rates a bit lower and your extras more streamlined.
It's up to you, but it's worth putting thought into what's going to be sustainable for you and building your practice around it.
Your Transformational Homework this week:
For one week, keep track of how much self-care you're doing each day, how much you're working, and how you feel at the end of the day. If you're not feeling your best, figure out what needs to change.Open up a spreadsheet on your computer or pull out a notebook and make a chart. Across the top is each day of the week and down the side list all the hours in the day from when you wake up until when you go to sleep. Put all your self-care and family commitments into the schedule first. Then build your weekly client schedule around what you need to be healthy and happy. Review your schedule quarterly to see if it's working for you or to adjust for changes in your life or lifestyle. Do a little math exercise. Once you have an idea of how many clients you want to work with each week, multiply that by your rates and see if it adds up. Can you sustain your business and your life on these rates? If not, do some soul searching about how much you value your time and what's going to be sustainable for you.
Brainstorm about little extra touches that you can include with your client sessions that make sessions with you more valuable and enjoyable. Remember - you're the boss, and it's ok to tell clients when you're available and when you're not. It can be scary to say "No" or "It'll have to be next week" (or next month) to a client because you don't have any openings, but it's actually quite attractive for a client to hear that you're busy and desirable. This week enforce your new schedule by asking clients to come at the times you've designated.
PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, there's a workshop for you on January 10th. If you'd like to know more about how to apply these steps to transform your own emerging practice, join me at Learn the Ropes: Transforming your practice so it's profitable! here in Beverly, MA. Start off 2010 with all the keys you need for your practice to thrive!
Sunday, January 3, 2010
Using Results Oriented Services
A new client comes in, and the session is great.
At least you thought so, but she doesn't book a follow up appointment with you. So, as usual, you put your energy into finding as many new clients as possible with low-cost promotions, free samples at the mall or an event happening in your town, and big signage outside your office.
Let's face it. This is a never ending cycle of despair. All this work to keep your practice booked with new clients who often don't come back after the first session is frustrating, disappointing and exhausting.
There's got to be a better way!
Thank goodness there really is a better way. It happens when you design your practice around results oriented services. These services not only benefit your clients by helping them reach their goals; they also benefit you by keeping your appointment book filled with repeat clients. This means you no longer have to spend all that time and energy at street fairs trying to attract new clients with a free sample and coupon to try your services.
Take a nice big breath and let go of that cycle of despair! You are going to find this approach liberating and exciting. It will take a little pre-planning, but it's worth every second.
So let's explore this in a little bit more depth. So what are results oriented services? This is when you offer your clients a service package or program designed to help them meet their goals.
Here are some of examples:
- Instead of your usual one hour $80 massage, you offer your clients a "Relieve your Back Pain" package of 5 sessions for $350 (normally $400).
- Instead of that deeply relaxing one hour $70 Reiki or Polarity session, you offer a "Replace Chronic Stress with Chronic Relaxation" program of 6 weekly sessions for $360 (normally $420).
- Instead of a weekly drop-in yoga class for $15, you offer a "10 Weeks to a Better Body" yoga series for $125 (normally $150).
- Instead of new clients dropping in to try various services at your wellness center, you offer an "Introductory Package" that includes admission to 2 yoga classes, a 60 minute massage and 45 minute reflexology or reiki session for $140 (normally $170).
See where I'm going with this?
Results oriented services get your appointment book filled with repeat clients who pay in advance. How awesome is that?!
While some clients are going to stop coming in at the end of the package because they have achieved their goal successfully, others will sign up again because it makes their lives that much better. Either way, you have some happy clients on your hands who are going to tell their friends and family about how great they feel when they work with you.
Approaching your services this way is going to get you out of that promotional cycle of despair very quickly, as it fills your pipeline with happy repeat clients and the people they refer to you. The start of 2010 is a great opportunity to introduce some results oriented services to your clients, so see how to do it below.
Your Transformational Homework this week:
- Look over your notes about your special gifts, talents and skills and your unique niche. Use this information to start crafting results oriented packages or programs that will let clients experience your best work.
- Ask your current repeat clients what benefits they get from seeing you regularly and use this information to craft a special results oriented program just for people like them.
- Put together a couple of results oriented packages (no more than 2 or 3 to start) and email to your list, put up on your website or on a flyer. Talk about them to everyone you meet.
- Explain the value and invite your current and potential new clients to sign up for a program.
PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, there's a workshop for you on January 10th. If you'd like to know more about how to apply these steps to transform your own emerging practice, join me at Learn the Ropes: Transforming your practice so it's profitable! here in Beverly, MA. Start off 2010 with all the keys you need for your practice to thrive!
what people are saying...
Click here to read more of what my clients are saying...