Joanna can be found on her website, or you can reach her at info@joannascaparotti.com.

Saturday, January 23, 2010


Image can make, or break, a career
by Denise Perrault
reprinted from Providence Business News April 6-12, 2009

As much as some women may balk at the notion, the way a woman looks in the business world, especially in the upper echelons, can make or break her career.

And, to a certain degree, the same is true of men.

Concentrating on the basic components of a workday wardrobe and saving money by taking a fresh look at what's already in your closet are two pieces of advice that a New York City fashion designer and a Barrington consultant say can help a professional woman improve her image without necessarily spending a ton of money.

"The way you present yourself visually - your hair, your jewelry and your shoes - makes a very fast and lasting impression," said Nina McLemore, founder, CEO and designer for the Manhattan-based Nina McLemore line of fashions for female executives and career-oriented women.

"If you don't present the right image, it's very difficult for someone else to get past that image," McLemore said. "It's very important to dress so that you look like you're successful."

According to McLemore, studies have shown that some employers make hiring decisions within the first 30 seconds of an interview, based at least in part on how the applicant looks.

"You want to spend money on your basic pieces because these are the pieces you want to last," said Margaret Batting,an image consultant certified with the Association of Image Consultants International who runs her business, Eleve´Image Consulting, out of her Barrington home. She works with both male and female clients, and will present at a R.I.Economic Development Corporation workshop on image in June.

Basic pieces of a woman's wardrobe are "building blocks" that would include such clothes as a neutral-colored or black suit, trousers and cashmere sweater, Batting said, to which blouses, jackets, jewelry and accessories can be added. "Accessories are a great way to update your look very inexpensively," she advised.

McLemore, who presented a workshop on "presenting a first and lasting impression" at the 2009 Women's Summit March 12 at Bryant University, is the founder of Liz Claiborne Accessories and former chair of The Fashion Group International. Stores that sell her designs are in at least 14 states, but not Rhode Island. McLemore said she has a consultant in Newport and is looking to retain an independent consultant in the Providence area.

She discussed what a professional woman can do to improve her image, starting from the top down. "Hair is one place where I believe women have become lax," McLemore said, noting that a woman's hair always should be clean, neat and nicely cut because "other people want to be around people who are neat and clean." Owning one or two pieces of "very good jewelry" is a must, she said. "It doesn'thave to be real,but it needs to look it."

She generally recommends a jacket of a solid color or small pattern, but nothing too florid for the workplace, with red, some shades of blue and jade green as examples of "power colors" that can enhance a woman's professional stature. "The jacket must fit properly," she added. "Most men wear tailored suits, so they are very conscious of fit." Trousers for women should be neither too tight nor too baggy, and shoes are bestwith a slim "feminine look" rather than clunky, McLemore said.

Batting started her own business in April of last year, after toiling for more than 20 years in the corporate world of major retail companies, most recently as vice president of merchandising/special initiatives for Staples Inc., where she had worked for almost 16 years. She studied couture at the Paris Fashion Institute and also studied at image institutes in London and New York City.

She suggested that most people,both men and women, wear only about 20 percent ofwhat is in their closets. Clean out your closet, she urged, take every piece out, try it on and keep only "what is still instyle that fits and flatters you." Then, see how the pieces you have left can work together. "I guarantee you," she said, that as you review the clothing left, you will spot pieces that you never before realized can go well together. Accessories for women, such as handbags, jewelry and shoes can be used to introduce strong color to the wardrobe of a woman who may not look her best dressed in bright bold shades.

Asked if her advice regarding reviewing your own closet would apply to men, too, Batting said it would, but "men need more help going through the process. It's even harder for a man to go through his closet." When working with men, Batting said she asks about their lifestyles and careers, "how they want or need to be perceived in the work place," and "as we go through their clothes, I ask if these clothes communicate the messages hey want to be sending."

When it comes to a man's image, much depends on the work environment, Batting said. A man must dress "very formally" in a suit and tie for positions in financial institutions, for example. "In retail or marketing, men have a lot more flexibility," she said.

"Men understand the need for quality clothing, tailored the right way, in the colors and styles that suit them the best," she said.
______________________________________________________

Want to learn more about how to create your professional image? Come to Margaret Batting's workshop Image, Impression, Impact on February 3rd. Register by January 25th to save $25 on your registration fee. Space is limited, so reserve your seat now.

Friday, January 15, 2010

Six Steps Every Practitioner Needs to Take

Remember, these are the Six Steps Every Practitioner Needs to Take to create a Profitable Practice. It's about being authentic, heart-centered, and creating a practice that's sustainable and supports your chosen lifestyle.

1. Make a Decision

  • Make a commitment to doing what it takes to make success happen.Have faith in yourself and in your success.
  • Learn as much as possible about the business stuff that's going to help you transform your practice so it's profitable.
  • Talk to everyone you know about your intention.

2. Make Space to Grow your Practice

  • Think of your practice as if it were a garden.
  • Designate a peaceful, uncluttered space to work with clients.
  • Set aside time in your schedule to work on growing your practice.
  • Set aside time in your schedule to work in your practice with clients.
  • Show up for every shift.


3. Identify your Talents, Skills and Gifts

  • Clients come because they want to spend time with you.
  • Find the authentic, heart-centered answer to "What do you do?"
  • Meditate & reflect on what you do that's special.
  • Ask for input from friends, colleagues and favorite clients.If you get stuck figuring this stuff out, my workbook Clearing your Path for Success can show you how to access your inner voice, discover your calling and get past whatever is holding you back.


4. Figure Out your Niche

  • It's your job to do what you do best and to do it for the people whose needs and problems are resolved through your best work.
  • Hone in on the type of person who will resonate with what you do best. This is your ideal client.
  • Develop heart centered marketing materials that help your ideal clients understand how you can help them resolve their problems or needs in a way that resonates in their hearts.


5. Use Results Oriented Services

  • Give up the cycle of despair of always needing to find a new client with a little pre-planning.
  • Design your services in terms of a program or package that helps your ideal clients reach their goals.
  • Offer your clients a next step once they complete a program or package.

6. Build on your Priorities

  • In order to be successful and profitable, your practice needs to be sustainable.
  • Build your practice around what you need to be healthy and happy.
  • Know the value of your time and set your rates accordingly.


Your Transformational Homework this week:
The toughest steps are 3 & 4. This exercise is designed to help you get started with these two steps. Reflect, meditate and explore the following questions in your journal. Be open to any insight that comes, and keep an open mind.

  • What's your calling?
  • What do you love to do with clients and do best?
  • What are you able to help clients achieve when you are together?
  • What problem or need are you resolving with what you do best?
  • What kind of people will benefit greatly from what you do best?
  • Who do you feel passionate about working with?

PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, Six Months to a Profitable Practice may be for you. Start off 2010 with all the keys you need for your practice to thrive!


Joanna Scaparotti helps wellness professionals thrive in life and business. She can be reached at www.joannascaparotti.com. Be yourself and change the world!

Friday, January 8, 2010

Let's be totally honest here.

Yes, you absolutely love helping other people feel better, but the truth is that your own well-being and the freedom and flexibility of your time is an underlying factor in becoming a holistic health or wellness practitioner.

We all have our own journey or story about how we got here, and it's usually based on a personal struggle with health or the struggle of a loved one.

You completely understand the importance of a healthy lifestyle that includes the activities, relaxation, supplements, food choices, exercise, meditation, time with loved ones etc... that you teach your clients. And the truth is that you choose the difficult and scary path of being or becoming a self-employed holistic health or wellness practitioner because having a healthy lifestyle is non-negotiable for you. (Oh sure, some of us also prefer to be the boss, but for most of us- if a reliable job doing what we love to do that allows us to maintain our healthy lifestyles fell into our laps, we'd take it.)

So, you may be wondering, where is she going with this?

In order for your practice to be successful and profitable, it needs to be sustainable. What I mean is that it needs to be at a pace that works for you, and it needs to bring in the income you need to live comfortably.

I bring this up because of my personal experience with having an unsustainable practice. When I launched my Reiki practice full-time, it grew quickly. Within a matter of months, my three days a week at the acupuncture office were packed full of clients. One after the other, all day long. I didn't take breaks or even pause to eat, and I certainly didn't have time to stretch, meditate or even check in with myself in between clients.

This wasn't working for me, but I was too busy to see it at the time. The compounded result of a structural imbalance in my pelvis and those long days of giving one bodywork session after another without breaks and ignoring the pain signals from my body resulted in an excruciatingly painful condition. A condition that left me unable to give Reiki sessions regularly for over 12 months. It was definitely a lesson learned the hard way, and I'd like to spare you the agony if I can.

So it's incredibly important, even non-negotiable, for you to build your practice around what you need to be healthy and happy. This means scheduling your clients around your priorities - whether that means you have time to stretch and ice your back between sessions or leave the office early enough to care for a loved one or whatever it is that you need to be healthy, happy, doing your best work and a being cheerful role model for your clients.
In fact, clients love that. Clients love when you are happy, well and embody all the healthy qualities that they wish they had in their lives. It's attractive, and it will motivate them to come back.

There is one last thing I want to mention about sustainability, and this has to do with knowing the value of your time and setting your rates accordingly. While it's tempting to look at what other practitioners are charging for their sessions or to try to figure out what the "market" will bear, it's more important to base your rates on what is going to be sustainable for you.
If you know that your ideal schedule for a happy, healthy you is 6 sessions per week, then your rates need to reflect how much income you need from those 6 sessions. (And perhaps some creative thinking about all the little extras that add value to a session with you that keeps clients coming back even though your rates are a little bit higher is in order.) Or perhaps affordable treatments are incredibly important to you, and you have the capability to give 20 sessions a week, so you can set your rates a bit lower and your extras more streamlined.
It's up to you, but it's worth putting thought into what's going to be sustainable for you and building your practice around it.

Your Transformational Homework this week:
For one week, keep track of how much self-care you're doing each day, how much you're working, and how you feel at the end of the day. If you're not feeling your best, figure out what needs to change.Open up a spreadsheet on your computer or pull out a notebook and make a chart. Across the top is each day of the week and down the side list all the hours in the day from when you wake up until when you go to sleep. Put all your self-care and family commitments into the schedule first. Then build your weekly client schedule around what you need to be healthy and happy. Review your schedule quarterly to see if it's working for you or to adjust for changes in your life or lifestyle. Do a little math exercise. Once you have an idea of how many clients you want to work with each week, multiply that by your rates and see if it adds up. Can you sustain your business and your life on these rates? If not, do some soul searching about how much you value your time and what's going to be sustainable for you.

Brainstorm about little extra touches that you can include with your client sessions that make sessions with you more valuable and enjoyable. Remember - you're the boss, and it's ok to tell clients when you're available and when you're not. It can be scary to say "No" or "It'll have to be next week" (or next month) to a client because you don't have any openings, but it's actually quite attractive for a client to hear that you're busy and desirable. This week enforce your new schedule by asking clients to come at the times you've designated.

PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, there's a workshop for you on January 10th. If you'd like to know more about how to apply these steps to transform your own emerging practice, join me at Learn the Ropes: Transforming your practice so it's profitable! here in Beverly, MA. Start off 2010 with all the keys you need for your practice to thrive!

Sunday, January 3, 2010

Using Results Oriented Services

A new client comes in, and the session is great.

At least you thought so, but she doesn't book a follow up appointment with you. So, as usual, you put your energy into finding as many new clients as possible with low-cost promotions, free samples at the mall or an event happening in your town, and big signage outside your office.

Let's face it. This is a never ending cycle of despair. All this work to keep your practice booked with new clients who often don't come back after the first session is frustrating, disappointing and exhausting.

There's got to be a better way!

Thank goodness there really is a better way. It happens when you design your practice around results oriented services. These services not only benefit your clients by helping them reach their goals; they also benefit you by keeping your appointment book filled with repeat clients. This means you no longer have to spend all that time and energy at street fairs trying to attract new clients with a free sample and coupon to try your services.

Take a nice big breath and let go of that cycle of despair! You are going to find this approach liberating and exciting. It will take a little pre-planning, but it's worth every second.

So let's explore this in a little bit more depth. So what are results oriented services? This is when you offer your clients a service package or program designed to help them meet their goals.

Here are some of examples:

  • Instead of your usual one hour $80 massage, you offer your clients a "Relieve your Back Pain" package of 5 sessions for $350 (normally $400).
  • Instead of that deeply relaxing one hour $70 Reiki or Polarity session, you offer a "Replace Chronic Stress with Chronic Relaxation" program of 6 weekly sessions for $360 (normally $420).
  • Instead of a weekly drop-in yoga class for $15, you offer a "10 Weeks to a Better Body" yoga series for $125 (normally $150).
  • Instead of new clients dropping in to try various services at your wellness center, you offer an "Introductory Package" that includes admission to 2 yoga classes, a 60 minute massage and 45 minute reflexology or reiki session for $140 (normally $170).



See where I'm going with this?

Results oriented services get your appointment book filled with repeat clients who pay in advance. How awesome is that?!

While some clients are going to stop coming in at the end of the package because they have achieved their goal successfully, others will sign up again because it makes their lives that much better. Either way, you have some happy clients on your hands who are going to tell their friends and family about how great they feel when they work with you.

Approaching your services this way is going to get you out of that promotional cycle of despair very quickly, as it fills your pipeline with happy repeat clients and the people they refer to you. The start of 2010 is a great opportunity to introduce some results oriented services to your clients, so see how to do it below.

Your Transformational Homework this week:

  • Look over your notes about your special gifts, talents and skills and your unique niche. Use this information to start crafting results oriented packages or programs that will let clients experience your best work.
  • Ask your current repeat clients what benefits they get from seeing you regularly and use this information to craft a special results oriented program just for people like them.
  • Put together a couple of results oriented packages (no more than 2 or 3 to start) and email to your list, put up on your website or on a flyer. Talk about them to everyone you meet.
  • Explain the value and invite your current and potential new clients to sign up for a program.


PS. If you find these steps valuable, and you're an emerging practitioner who needs so support in working through the steps so that you can transform your practice into an authentic, heart-centered, profitable practice, there's a workshop for you on January 10th. If you'd like to know more about how to apply these steps to transform your own emerging practice, join me at Learn the Ropes: Transforming your practice so it's profitable! here in Beverly, MA. Start off 2010 with all the keys you need for your practice to thrive!

what people are saying...

"Empower. Joanna, I feel that you have helped EMPOWER us and overcome some of the limiting things that we've had within ourselves. I know that this is a major part of reiki and our mission as self-healers and the healing of others. " - Jen C

Click here to read more of what my clients are saying...